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 Questions? We're Here for You! 

1. What Can You Find at Ducent Decor?

Home decor (lighting, wall clocks, table linens), outdoor decor (waterproof and solar lights, camping lanterns), and kitchen essentials (food storage, small appliances, tableware, and gadgets). New products are added regularly.

2. Do you offer free shipping?

Yes, standard shipping is free on every order. We currently ship within the United States only. Applicable taxes are calculated at checkout.

3. How long will my order take to arrive?

Orders are processed in 1–2 business days, then take 4–10 business days in transit, about 6–12 business days in total. Delivery times are estimates and can be affected by carrier delays, weather, or holidays.

4. Can I cancel or change my order?

You can cancel free of charge within 24 hours of placing your order; after that it may already be processed for shipping. If you entered a wrong address, contact us right away, as we may not be able to change it once the order is processed.

5. My item arrived damaged or wrong. What should I do?

Contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We'll review it and help with a replacement or refund, and we cover the return shipping.

6. How can I contact customer support?

Email support@ducentdecor.com or call +1 907-560-2679. We typically reply within 24 hours; please include your order number for order questions.

Elevate Your Space, Elevate Your Everyday.  With Ducent Decor.

Free Shipping

Get your favorite home decor delivered at no extra cost.

Premium Quality

Crafted with high-quality materials for lasting beauty and durability.